Privacy Policy

At Better Outings, we are committed to protecting the privacy and security of our customers’ personal information while providing affordable and memorable adventures in Sri Lanka. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a booking on our website. By using our website, you consent to the practices described in this policy.

Information We Collect

When you visit our website or book an outing, we may collect certain information about you, including:

Personal identification information (such as your name, email address, and phone number) provided voluntarily by you during the registration or booking process.
Payment and billing information necessary to process your bookings, including credit card details, which are securely handled by trusted third-party payment processors.
Browsing information, such as your IP address, browser type, and device information, collected automatically using cookies and similar technologies.
Preferences and interests related to your travel choices, to help us tailor our offerings to your needs.

Use of Information

We may use the collected information for the following purposes:

To process and fulfill your bookings, including communication regarding your reservations.
To communicate with you regarding your outings, provide customer support, and respond to inquiries or requests.
To personalize your experience and present relevant, budget-friendly travel recommendations and promotions.
To improve our website, services, and customer experience based on your feedback and browsing patterns.
To detect and prevent fraud, unauthorized activities, and abuse of our website.
To send you newsletters and marketing communications about our latest offerings and promotions (you can opt-out at any time).

Information Sharing

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Trusted service providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering services. These providers are contractually obligated to handle your data securely and confidentially.
Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests or orders.
Business partners: With your consent, we may share your information with carefully selected business partners who offer complementary services to enhance your travel experience in Sri Lanka.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your personal information (subject to legal requirements)
Opt-out of marketing communications

To exercise these rights, please contact us using the information provided at the end of this policy.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at [email protected] or +94 777 629 130

Last updated on 5th October 2024