Welcome to Better Outings. These Terms and Conditions govern your use of our website (betteroutings.com) and the booking and participation in our budget-friendly outings in Sri Lanka. By accessing and using our website, you agree to comply with these terms. Please read them carefully before proceeding with any transactions.

Use of the Website

a. You must be at least 18 years old to use our website or make bookings.

b. You are responsible for maintaining the confidentiality of your account information, including your username and password.

c. You agree to provide accurate and current information during the registration and booking process.

d. You may not use our website for any unlawful or unauthorized purposes.

Service Information and Pricing

a. We strive to provide accurate descriptions, images, and pricing information for our outings. However, we do not guarantee the accuracy or completeness of such information.

b. Prices are subject to change without notice. Any promotions or discounts are valid for a limited time and may be subject to additional terms and conditions.

c. We are committed to offering the best value for your money. If you find a lower price for the same outing within 24 hours of booking with us, we’ll match that price or refund the difference.

Bookings and Payments

a. By placing a booking on our website, you are making an offer to participate in the selected outing.

b. We reserve the right to refuse or cancel any booking for any reason, including but not limited to service availability, errors in pricing or service information, or suspected fraudulent activity.

c. You agree to provide valid and up-to-date payment information and authorize us to charge the total booking amount, including applicable taxes and fees, to your chosen payment method.

d. We use trusted third-party payment processors to handle your payment information securely. We do not store or have access to your full payment details.

Outings and Participation

a. We will make reasonable efforts to ensure the timely and safe execution of our outings.

b. Participation in our outings may involve physical activity and inherent risks. By booking and participating, you acknowledge and accept these risks and agree to take full responsibility for your actions and well-being.

c. We strive to make our outings accessible to everyone. If you have any specific requirements or limitations, please inform us at the time of booking, and we will do our best to accommodate your needs.

Cancellations and Refunds

a. Our Cancellations and Refunds Policy governs the process and conditions for canceling bookings and seeking refunds. Please refer to the policy provided on our website for more information.

Intellectual Property

a. All content and materials on our website, including but not limited to text, images, logos, and graphics, are protected by intellectual property rights and are the property of Better Outings or its licensors. b. You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.

Limitation of Liability

a. Better Outings strives to provide safe, enjoyable, and high-quality experiences. However, adventure travel inherently involves some risk. By participating in our outings, you acknowledge and accept these inherent risks.

b. To the fullest extent permitted by applicable law, Better Outings, its directors, employees, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

i. Your use or inability to use our website or services; ii. Any unauthorized access to or use of our servers and/or any personal information stored therein; iii. Any interruption or cessation of transmission to or from our website; iv. Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party.

c. Our liability for any direct damages shall be limited to the amount paid by you for the specific outing or service giving rise to the claim, except where such limitations are prohibited by law.

d. Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

e. While we strive to provide accurate descriptions and high-quality services, we make no warranties or representations, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of our website or the services offered. However, we will make every reasonable effort to meet the descriptions provided and to ensure customer satisfaction.

f. In case of any discrepancy between the service described and the service provided, please contact our customer support team. We will make every effort to address your concerns and find a satisfactory resolution.

Feedback and Dispute Resolution

a. We value your feedback and strive to continuously improve our services. If you have any concerns or suggestions, please contact our customer support team. b. In the event of a dispute, we encourage you to reach out to us directly so that we can work together to find a satisfactory resolution.

Amendments and Termination

We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Sri Lanka.

Contact Us

If you have any questions or concerns regarding our Terms and Conditions, please contact our customer support team at [email protected] or +94 777 629 130. We are here to assist you and ensure your experience with Better Outings is enjoyable and hassle-free.

Last updated on 5th October 2024